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Track your order

Orders are packed and shipped from Adelaide. Here's how to see where yours is.

1Have a tracking number?

You'll find it in your shipping confirmation email. Enter it below to see live updates from Australia Post.

2Check your order status

Sign in with the email you ordered with to see every order, its status and tracking. You can also tap View your order in your order confirmation email.

When will I get my tracking number?

As soon as your order is dispatched, we email you a shipping confirmation with your Australia Post tracking number.

My tracking hasn't updated

It can take up to 24 hours for Australia Post to scan your parcel after we hand it over. If there's no update after 2 business days, get in touch and we'll look into it.

I can't find my confirmation email

Check your spam or promotions folder. Still can't find it? Contact us with your name and order number and we'll send it again.